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SAI 440 Week 5 Case Study Merrill Lynch On the Horns of a Dilemma

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Case Study Question #1 According to the Business Vignette, what changes in the computing environment are taking place at Merrill Lynch? Case Study Question #2 What is the connection between BPR and Paul Strassmann’s third point listed in Chapter 1? Case Study Question #3 What factors are encouraging the trend toward distributed computing? Case Study Question #4 What does distributed computing mean, and what role do advances in telecommunications like the Internet and Web technology play. Case Study Question #5 Define the terms re-engineering, outsourcing, and e-business. Case Study Question #6 Why is compatibility such an important issue for a firm when it is implementing any form of distributed computing? Case Study Question #7 Why is the Info Center so important, and what are its chief responsibilities?

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