1.A pattern of actions and use of resources that is developed withthe intention to achieve the goals of an organization is referred to as a mission development strategic operationalizing a strategy tactical plans 2.How long is the time horizon for a strategic plan? 1 to 3 years 3 to 7 years 3 to 5 years 1 to 5 years 17.Decisions about the organization’s long-term goals are called? SMART goals Strategic goals Strategic planning Mission planning 3.Which of the following refers to the translation of broad strategic goals and plans into specific goals and plans? Operational planning Tactical planning Bottom-up planning Traditional planning 4.What level of management creates the tactical plan? Employee team leads Frontline leaders Executive level Middle management 5.If the strategy calls for the rollout of a new product line, the tactical plan for the manufacturing unit may involve which of the following? A.Develop profit and return on investment goals for the new product line B.Design, test, and install the equipment needed to produce a new product line Schedule production runs D.Identify capital and human resources requirements 6.Which of the following refers to the process of identifying the specific procedures and processes required at lower levels of the organization? Operational planning Tactical planning Contingency planning Divisional planning 7.To be effective, the organizationâs strategic, tactical, and operational plans must be? Aligned Defined Scoped Direct 8.Typical operational planning might focus on which of the following? A.Production scheduling and training of personnel B.Profit levels, share value, growth, and return on investment C.Advertising expenditures, sales levels, and product use innovations D.Retention levels, benefits usage, and value 9.What types of plans are referred to as âwhat ifâ? Operational plans Tactical plans Contingency plans Strategic plans 10.What do we call the alternative plan when the initial strategic plan is not working? Operational plans Tactical plans Contingency plans Personalized plans 11.What is another name for a contingency plan? Tactical plan Operation plan Disaster plan Strategic plan 12.What is the first step in the formal planning process? Goal and plan evaluation Alternative goals and plans Monitor and control Situational analysis 13.Who is responsible for the organization’s strategic plan? Middle management First-line supervisors Tactical managers Senior executives 18.The three levels of planning are strategic, business, and operational strategic, synergistic, and operational visionary, strategic, and operational strategic, tactical, and operational 14.Which environmental scan analysis looks at interest groups? Macroeconomic Analysis Technological Analysis Tactical Analysis Social Analysis 15.Environmental analysis examines which of the following? Organizational culture Competitor profile The key stakeholders Stockholders 16.What is the first process in an environmental scan analysis? Tactical planning Examination of the industry Strategic planning Operational assessment
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